Whelp is an omnichannel customer support platform designed to streamline and enhance communication between businesses and their customers. By consolidating interactions from multiple channels—including voice, email, live chat, SMS, and WhatsApp—into a single unified inbox, Whelp enables efficient management and response to customer inquiries. The platform also integrates AI-powered automations to handle up to 60% of common queries, freeing up support agents to focus on more complex issues.

The platform includes a robust CRM solution that centralizes all customer data, facilitating seamless tracking and analysis of customer interactions. Advanced reporting tools provide insights into business performance, helping to optimize operations. Whelp also offers a drag-and-drop chatbot builder, allowing businesses to design and deploy custom chatbots that provide 24/7 support. Additionally, the platform supports bulk messaging and personalized communication campaigns across various channels.

Whelp's security features include advanced encryption and secure access controls to protect customer data. The platform's integration capabilities ensure that it can easily connect with a wide range of other tools and systems, enhancing existing workflows. With its focus on improving customer engagement and support efficiency, Whelp is a valuable tool for businesses in various industries looking to optimize their customer service operations.